The Tax Client Service Representative must exhibit exemplary customer service skills presenting our tax services with professionalism, friendliness, empathy, and kindness. This individual must meet professional standards in attitude, knowledge, and skills; however, it is not necessary to have a background in tax preparation.

Candidate must possess the ability to screen callers, navigate multiple computer programs efficiently and accurately, handle a high volume of inquiries, prioritize tasks, collaborate in a team and remote environment, organize work, possess  personal initiative, and have the ability to work independently of others and follow detailed procedures.

This position is the initial point of contact for clients interested in having their taxes prepared by OnTrack WNC’s IRS-trained tax preparers. The position is from approximately from January 3, 2023 to April 19, 2023. No knowledge of taxes is necessary.

For more information about this position and how to apply, click here. The hourly rate for this position is $17.67 per hour (Fluent Spanish speakers will receive an additional $0.64 per hour).

The deadline to apply is December 4, 2022.